How consistently does your business capture new leads across all channels
(website, social, calls, DMs, referrals)?
When someone shows interest, how quickly and reliably do they hear back from you?
How much of your follow-up is automated versus manually done by you or your team?
How often do inquiries “fall through the cracks” because someone got busy or forgot?
How well do the tools you use (CRM, email, forms, calendar, spreadsheets) integrate with each other?
When you need key business information (pipeline, tasks, client updates), how easy is it to find?
How much time does your business spend each week performing tasks that feel repetitive or could be automated?
How consistent is the experience your clients receive from start to finish?
If you stepped away for two weeks, how smoothly would your business operate without you?
How standardized is your process from lead → conversion → onboarding → delivery?
How prepared does your business feel for adopting AI-driven tools and automations in the next 12–18 months?
Compared to other businesses in your industry, how “future-ready” do you feel your overall operations are?